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Senior Account Manager, Digital Markets

  • Austin, TX / Fort Myers, FL / Arlington, VA / Irving, TX
  • Sales


About Gartner Digital Markets: 

Gartner Digital Markets is a business unit within Gartner. Our mission is to help small businesses make the right technology decisions and find the tools they need to grow, optimize, and become more effective at what they do. The business comprises three leading brands—Capterra, Software Advice, and GetApp. For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming. 

Job Brief:

The Sr. Account Manager role with Gartner Digital Markets is a combination of customer relations, sales, and consulting. If you enjoy helping, educating and persuading people to improve and succeed, look no further. As a member of the Client Success team, you will spend your day talking to our larger and savvier software marketers to help them get the most out of their experience with Gartner Digital Markets. Your challenge will be to identify the right ways - using primarily video conferencing and email with an occasional onsite visit - to persuade and teach your vendors how to constantly improve and grow their online marketing efforts across Gartner Digital Markets full suite of products and services.

What You Will Do:

  • You will advise your customers (software companies) on inbound, digital marketing, and lead generation best practices in order to meet and exceed their goals for driving sales from their programs with Gartner Digital Markets and therefore maximize client retention.

  • You will manage bids and spend for some clients on quarterly or annual IO and POs

  • You will manage a book of business with enterprise level pay-per-click (PPC) clients, pay-per-lead (PPL) clients, and data insights (DI) clients which you are responsible for growing and retaining. 

  • You have an annual sales goal for net new DI product sales 

  • In addition to growing your clients in PPC and PPL you are also responsible for cross-selling other products like DI, marketing services, and reviews.

  • You'll stay up to date with the latest online marketing and lead generation best practices to help your clients improve their marketing efforts through proactive, consultative outreach.

  • You will mentor new mid market (MM) associates on territory and sales best practices. You’ll lead training and/or best practice workshops for MM account managers and lead by example to continuously improve our internal processes.

What You Will Need:

  • 5-6 years of experience in account management/sales –Full ownership of the Sales and Account Management process including retention, upselling, and cross selling additional products

  • Experience managing and growing quota ranging from 10-20M annually

  • Demonstrated leadership experience preferred

  • Experience with online marketing and technology –Experience with online marketing, SaaS products, or B2B software preferred but not required

  • Ability to Influence at the C-Suite (Marketing preferred but not required)

  • Upbeat, positive, and enthusiastic attitude

  • Excellent verbal and writing skills

  • Established persuasion skills and phone presence

  • Someone who can adapt quickly

  • Proficient computer skills

  • Ability to lead in-person and web conference meetings

  • Bachelor's degree preferred



Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:65411

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