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Observability Splunk Engineer

  • Stamford, CT / Austin, TX / Arlington, VA / Irving, TX / Fort Myers, FL
  • Technology

Description

About Gartner IT:  

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. 

About this role:

Gartner is looking for a Splunk Engineer - Log & Analytics to perform strategic operation of our log analysis framework, advance our capabilities, reduce MTTR, and increase our ability to deliver value and enable data driven decisions at business velocity. This position can sit in any of our US-based offices with flexible work arrangements, including virtual first work-life integration.

What you’ll do:

  • Develop and operate the infrastructure, processes, and automation that enables observability of critical assets across the organization in alignment with business priorities.
  • Enable the organization to be data driven, agile, and proactive through:
    • Collection and analysis of logs, metrics, and traces from a wide range of applications, networks, systems, and other sources.
    • Deriving valuable insights from data through the creation of reports and visualizations that are interactive and clear.
  • Innovate and strengthen the team by staying up to date with emerging technology and techniques. Implement and report on pilots/POCs using emerging technology and techniques.
  • Develop, document and/or refine processes to standardize and automate wherever possible.
  • Apply observability practices to the log and analysis infrastructure to ensure optimal performance and availability to the organization.
  • Collaborate with internal teams to understand systems, integrate with them, and develop SOPs for supporting them.
  • Apply debugging and troubleshooting skills to determine the root causes of issues in our systems and resolve them.
  • Submit quality contributions to various code and knowledge bases and review the contributions of others.
  • Participate in team practices such as: planning, standups, retrospectives, peer review, working sessions, and more.

What you’ll need:

Technically (nice to have)

  • Deep knowledge on installing, configuring, and maintaining log analysis tools: Splunk, ELK, Humio, Athena, Greylog, Fluentd, etc.
  • Familiarity with other monitoring tools such as: Datadog, Dynatrace, Catchpoint, Extrahop, Solarwinds, etc.
  • Skilled in data processing and visualization:
    • SPL, SQL, Regex
    • Big Data tools: AWS EMR, Hadoop, etc.
    • HTML, CSS, Javascript
    • Experience using *AI/ML
    • Scripting: Python, Javascript, Bash, Powershell
    • Familiar with automation, DevOps, CI/CD, & IaC tools and practices: Terraform, Jenkins, Git, Ansible, Integrating with APIs
    • A fundamental understanding of developing and working in the cloud and with serverless and containerized technologies: AWS, Azure, S3, Lambda, Docker, Kubernetes
    • Comfortable in Linux and Windows administration and common OS troubleshooting utilities
    • Working understanding of good software, network, and systems design is preferred

Qualifications: (must have)

  • Education - Bachelor of Science or Engineering (or equivalent work experience)
  • Experience - 3-5 years of Splunk experience with some systems knowledge

Operationally

  • Excellent verbal and written communication
  • Contributions meet or exceed team standards
  • Looks for opportunities to improve team
  • Familiar with Jira, Confluence, ServiceNow, or similar tools

Personally

  • Analytical and critical thinker
  • Team mindset: respects the time of others, communicates openly, asks questions, and takes pride in their work
  • Aptitude for learning new technologies
  • Proactive with their work

What this role offers:

  • Great colleagues and a collaborative, team-based environment with a manager who will take personal interest in your success.
  • Opportunity to learn from and teach other members within the team as well as teams in other specialties across the organization including data analytics, application performance, systems, networking, cloud development, databases, and security
    • Exposure to a wide range of technologies
    • Ability to upskill into new areas
  • Ability to influence and impact the team’s critical projects and processes using your expertise

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  ApplicantAccommodations@gartner.com .

Job Requisition ID:65110

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