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Technology Expert: End User Computing (Director/Analyst, Remote North America)


The Gartner for Technical Professionals (GTP) team is a highly collaborative group of technology industry analysts. Members of the team work together to produce research that answers the most pressing questions for technical professionals in government, commercial and not-for-profit organizations. GTP analysts deliver research in the form of written documents, presentations, inquiries, videos, blogs, and other forms of social media. A GTP Analyst is an articulate thought-leader as well as an inquisitive student.

The ideal candidate for this Director, Analyst role will have a hands-on practitioner background from working in advanced technical roles (e.g. Director of End User Computing, Desktop Virtualization Architect, Endpoint Architect, CTO of a smaller organization, etc.). The Analyst will:

· Develop thought leading research.

· Work with clients on strategic and tactical technology challenges.

· Deliver presentations at Gartner events, including Catalyst, Summits, and Symposia.

· Work with cloud, software, and other technology vendors on product direction.

· Attain industry leadership by responding to press inquiries and speaking at industry events.

· Support Gartner sales with client visits and consultation.

· Contribute to research and agenda planning.


GTP is seeking an experienced technical professional with desktop virtualization and end-user technologies knowledge.

Qualified candidates will demonstrate expertise in three or more of the following areas:

  • Experience implementing and managing VDI and/or DaaS products, application publication, and/or application layering technologies. · Experience with unified endpoint management (UEM) implementation, configuration, and automation.

  • Experience with on-premises or cloud-based implementation of one or more major vendor offerings.

  • Expertise in modern configuration and management of major end-user operating systems (Windows, macOS, Android, iOS), including touchless provisioning, automated configuration, intimate knowledge on data isolation and device/application management techniques, browser integration, and operating system limitations.

  • Expertise in identity and access management integration with UEM, defining end-user policies, patch management, scripting, and/or other supporting technologies for endpoints. · The successful candidate has substantial expertise and is likely to be viewed as an evangelist for these topics in industry or within an enterprise. ·

  • Minimum of 10 years of experience in a related technology or research role

  • Candidates may come from an end user environment, software vendor in the product team, creative design shop as a supplier and/or a consulting background in this space.

  • Whilst hands-on technical knowledge and experience is critical, it is equally important that the successful candidate has the ability to see beyond technology to meet business and commercial aims.

  • Excellent writing and research skills, coupled with strong analytical skills.

  • Excellent presentation skills, including small to large audiences (500+ people)

  • Excellent collaboration skills, able to graciously give and receive constructive feedback

  • Ability to take a position, based on facts, and support that position to clients, both external and internal, with clear analysis.

  • Willingness to openly consider new information. “Strong opinions, weakly held.”

  • Broad knowledge of industry trends and emerging technologies.

  • Ability to identify how changing technologies will impact technology choices in architectural decisions.

This position is remote and will be based in North America.



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Job Requisition ID:63828

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