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Service Leadership Program (2021-2022 Graduates)


Gartner’s Services Leadership Program is a 2-3 year rotational program within the Client Services Organization.  In your first month as a Business Associate you can expect to go through a 2-week academy that will teach you the fundamentals of Gartner, including an overview of who our clients are and how we support their mission critical priorities.  You will be assigned a peer mentor, and for every rotation you will have a Senior Development Leader; both of these individuals will ensure you are supported through your journey in the program.
Each rotation can last 6-12 months and will typically include either exposure to Strategy & Operations, Client Management and/or Team Management


What you will do:

  • Work on the most critical initiatives that will help improve client retention and drive team effectiveness

  • Lead change management processes

  • Provide data-based insights on business-unit performance to top leadership

  • Gain significant exposure to senior executives

  • Receive continuous coaching and feedback

  • Collaborate across business functions, tackling some of Gartner’s toughest problems

  • Mentor others

What you will need:

  • Bachelor’s degree required

  • 1 year of intern/professional experience preferred

  • Passion/enthusiasm for client service and team leadership

  • Proven track record of high performance fueled by delighting clients

  • Strong leadership skills

  • Problem-solving skills

The Client Services Organization is a global team, and applicants with unrestricted work authorization in the United States, United Kingdom, or Spain are encouraged to apply. Learn more at

(Applicants with unrestricted work authorization in India or Singapore, where Gartner has additional Client Services Centers of Excellence, are encouraged to explore and apply to appropriate opportunities in those countries)

#earlycareers #clientservices

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 203-964-0096 or by sending an email to .

Job Requisition ID:61970

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