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Product Manager


When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.

About this role:

Sales, Strategy & Operations is a division within Gartner which encompasses Sales Technology and other core functions to support Gartner’s sales teams. This role will partner with business leaders across the company to support a Sales organization of more than 5,000 associates. Gartner Sales now sells into every major function across the enterprise, and Sales Technology is a fast-growing team on the forefront of innovation helping Sales Associates to grasp their intergalactic market opportunity. 

This is a critical role in our ongoing transformation of the Sales force delivering ~$4B annual revenue growing at double digits. We are seeking a Product Manager with a track record of leading ideation, design, delivery, and ongoing management of innovative sales technology tools. If you are excited about delivering impact within a fast-moving environment and passionate about delivering customer-center solutions, this is the role for you.

What you will do:

  • Product Manager on the Sales Technology team that defines, delivers and supports the tools for 5k+ global sales associates
  • Own the design and delivery, continuous ideation and day-to-day management of products and features within the Sales Technology portfolio – all products enable the successful execution of Gartner sales process at scale
  • Support leaders on the development and delivery of the Sales Technology Roadmap 
  • Support the required organizational change to ensure products are impactful at scale including change programs, communications, and trainings
  • Manage and influence stakeholders across Sales, Sales Ops, supporting BUs, and IT 
  • Own business requirement gathering, definition and prioritization and work closely with IT and SI partners to define product delivery plans including resolution of day-to-day risks and issues that are obstacles to delivery

What you will need:

  • 3-5 years experience with mix across business operations, technology or analytics; ideally 2+ years of consulting experience
  • Minimum of 2-3 years supporting business processes on an industry-leading CRM platform (e.g., Microsoft Dynamics 365, etc.)
  • Strong project and program management skills; demonstrated track record leading cross functional initiatives
  • Experience with user journeys, personas, user experience and product development life cycle
  • A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done.
  • Strong knowledge of Agile principles and process; experience driving requirements and delivery with SCRUM teams
  • Excellent analytical and problem-solving skills when determining how to best solve sales challenges
  • Able to solve complex problems and successfully manage ambiguity and unexpected change
  • Strong written and verbal communication skills
  • Bachelor's degree required, MBA is a plus

Who you are:

  • Motivated, high-potential performer, with demonstrated ability to influence and lead.
  • Strong communicator with excellent interpersonal skills.
  • Able to solve complex problems and successfully manage ambiguity and unexpected change.
  • Teachable and embracing of best practices and feedback as a means of continuous improvement.
  • Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges.

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

  • An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values.
  • Limitless growth. We work with you to help you meet your goals and advance within the company.
  • Encouragement to be innovative and challenge status-quo.
  • Exposure to industry-leading training and development.
  • Performance based recognition and rewards.

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 203-964-0096 or by sending an email to .

Job Requisition ID:61898

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