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Deal Hub Associate (Fort Myers, FL or Irving, TX)


About this role:

Deal Hub serves as the single point of contact for Sales to provide timely, responsive high-quality feedback and guidance on all things deal-related, from opportunity to contract signature. The Associates’ primary responsibility is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals.

Deal Hub Associates are responsible for:

  • Partnering with Sales to understand client requirements, evaluate requests against standards, and help Sales leverage best practices to maximize retention and grow the business
  • Prioritizing workflow and manage request volumes to maximize efficiency and drive urgency of deals

What you’ll do: 

  • Build trust-based relationships with Sales to drive adoption of best practices in support of Gartner’s mission critical priorities
  • Partner with Sales to understand business context and build smart deal strategies that result in positive outcomes for our clients and Gartner
  • Serve as a single point of contact for Sales to minimize functional handoffs and ensure requests are completed by set due time
  • Maintain a clearly documented audit trail of all requests and approvals in CRM system
  • Utilize domain and subject matter experts, along with Deal Hub Leadership Team, as points of escalation for problematic requests or unknown technical solutions
  • Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes

What you’ll need:

  • Bachelor’s degree or equivalent/equivalent work experience
  • 2-3 years’ experience in a business environment. Sales, Sales Support or Contracting experience a plus
  • Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex multi-site business organization
  • Excellent verbal and written communication skills. In particular, the ability to convey complex requests in a clear, concise, timely fashion
  • Exceptional communication skills and proven ability to drive teamwork
  • Demonstrated ability to effectively use active listening skills to understand Sales’ needs
  • CRM (Siebel, SFDC, Sugar) experience strongly preferred

Who you are:

  • Motivated, high-potential performer, with demonstrated ability to influence and lead
  • Strong communicator with excellent interpersonal skills
  • Able to solve complex problems and successfully manage ambiguity and unexpected change
  • Teachable and embracing of best practices and feedback as a means of continuous improvement
  • Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

  • An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values
  • Limitless growth. We work with you to help you meet your goals and advance within the company
  • Encouragement to be innovative and challenge status quo
  • Exposure to industry leading training and development
  • Performance based recognition and rewards


Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .

Job Requisition ID:58261

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