To support the Logistics & Production team in the delivery of Gartner’s must-attend global conference portfolio, for both virtual and in-person programs. Responsible for the development, management and execution of various conference elements relating to logistics and production.
- Support operational delivery of all logistics and production elements across in-person and virtual conferences including project management, virtual event platform management and session recordings, financial management (forecasting, expense management and reconciliation), staff planning and production scheduling.
- Manage specific areas of conference budgets to support the conference manager produce accurate monthly forecasts and manage expenses effectively.
- Attend conferences as the onsite support for in-person and production lead for virtual delivery including managing the production schedule, temporary staff and liaising with agency partners and vendors.
- Liaise with key conference partners and team members (internal and external) to ensure successful conference execution; build and maintain good relationships by establishing trust and a working partnership.
- Be a key member of the global Conference operations team – build effective relationships with peers in all regions, take and share best practices and continuously raise the level of our event!
- Constantly evaluate the experience, feedback and results then implement changes accordingly. Create detailed post-event analysis reports and event de-briefs for review with manager/operations leads.
- Plan, organize, and execute the production of virtual sessions from scheduling, recording, quality checks to delivery.
- Leading our production partner to successfully deliver all virtual sessions within strict timelines
- Plan, organize, and execute event logistics with guidance from Conference Manager from initial stages of development, through on-site and conference wrap-up.
- Assisting in leading key event partners to the delivery aspects of the events
- Co-ordinate travel & accommodation arrangements for conference teams & vendors
- Achieve operational excellence and execute conferences on time, within budget and with great attention to detail.
- Build and maintain excellent working relationships, both internally and externally
- New processes implemented that will help to improve operational efficiency of the team
- Internal Contacts: Conference Financial & Future Planning, Program Management, Conferences Strategic Planning, Conference Business Solutions, Conference Exhibitor Operations, Conference Content, Creative & Research & Advisory
- External Contacts: Third party suppliers and contractors
- Bachelor’s Degree or higher
- 2+ Years Event Management experience
- Proven event operational skills including production schedules, budget management and event staffing
- Project management experience on detailed programs with multiple variables and dependencies
- Proven experience in managing agency and vendor partners
Key Competencies/ Knowledge, Skills & Abilities
- Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
- Creative, innovative and strategic thinker with a strong attention to detail
- Strong financial management skills
- Motivated team player with desire to learn and grow
- Excellent written/oral communication and presentations skills
- Demonstrated ability to adapt, implement and manage change and strive for continuous improvement
Ability to thrive in high pressure situations
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Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.
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Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
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