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Manager, Sales Strategy and Operations

  • Stamford / Toronto - 1 Yonge / Irving / Arlington - 1201 Wilson
  • Sales


This position can sit in any of the following locations:

Stamford, CT, Irving, TX, Arlington, VA, Toronto, Canada

We offer a flexible work schedule and a hybrid schedule allowing you to work remotely and in the office.

About Global Sales Strategy & Operations (GSSO):

Global Sales, Strategy & Operations is a division within Gartner which encompasses Sales Technology, Sales Analytics, Sales Programs and other core functions supporting Gartner’s sales teams. This role will partner with business leaders across the company to support three Sales forces composed of more than 5,000 associates who sell to every major function across the enterprise.

About this role:

This role will help increase sales productivity through the creation and implementation of innovative, long-term, sales solutions that meet client retention and growth goals and deliver strong returns on investment. We’re looking for data-driven, strategic and results-oriented individuals who can conceptualize, design and execute programs to drive Gartner’s new business and retention.

What you'll do:

  • Focusing on driving new business and increasing retention across sales organizations globally through close collaboration with other BUs including Services, Sales, Research, and Product. 

  • Identifying best-practices which can be systematized and scaled across the business, including the development of additional sales programs

  • Cultivating strong and mutually respectful relationships across the organization and partner with Sales leadership to solve complex problems and identify productivity improvement opportunities

  • Own the execution of key cross-functional initiatives working closely with the broader cross-functional teams – design solutions, manage timelines, partner on key decisions, issues and implementation

  • Identify and perform analyses on key value levers and approaches for execution/ implementation

  • Design and roll out pilots to validate feasibility

  • Ensure high quality execution of best practices

  • Conduct research and analyses to drive fact-based decision making that improves overall performance and economics

  • Identify new opportunities to improve client retention and contract value growth. Lead efforts to capture the opportunity

  • Perform high-quality quant- and qualitative analytics for long range planning and other major initiatives

What you'll need:

  • Bachelor’s degree with emphasis on coursework of a quantitative nature, preferably finance, engineering, computer science, mathematics, or economics - MBA preferred or equivalent work experience

  • 4+ years of relevant job experience with similar essential duties. Consulting background (McKinsey, Booz Allen, BCG, etc.) strongly preferred

  • Ability to craft and articulate a clear, consistent vision and implement effective operating plans

  • Demonstrated ability to translate quantitative analysis into actionable business strategies

  • Extensive experience in presenting and communicating ideas to key stakeholders across businesses

  • Outstanding written and verbal communication skills, as well as excellent organizational, interpersonal, and team skills

  • High proficiency in Excel and PowerPoint

  • Highly strategic, and comfortable with ambiguity

  • Strong quantitative and qualitative problem solving, including ability to turn quantitative analysis into actionable recommendations

  • Demonstrated ability to lead projects and teams in a fast-paced environment and to inspire rapid adoption of change in a complex matrixed organization with distributed virtual teams. Ability to prioritize & handle multiple requests concurrently and consistently deliver superior results in a timely fashion.

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 203-964-0096 or by sending an email to .

Job Requisition ID:55611

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