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Client Relationship Specialist

  • Arlington - 1201 Wilson / Fort Myers
  • Sales


What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 

Interested in learning more, view and register for any of our upcoming recruiting events here !


Successfully engage CIO’s and/or decision makers to build trust-based value-added relationships with existing clients.

Create strong and effective value propositions to engage CIO's and decision makers

Determine strategy for retaining Gartner services.

Retain and grow Gartner offerings within account.

Comprehensive understanding of Gartner offerings, client or prospect's goals and initiatives and critical client business decisions where Gartner services can add value to client.

Demonstrate successful PACT and Challenger Sales Methodologies.

Demonstrates Early Renewal with Growth (ERwG) Strategies.

Successfully introduces and executes to create Multi-Year Contracts.

Successful management of resources.

Consistent overachievement of retention targets.

Creates smooth hand off plan to introduce and engage new Account Executive with client once field ready.

Share Best Practices with their specialist team.


Minimum of two years Sales experience, ideally Gartner Sales or Gartner Products & Services experience.

Quickly and effectively build trusted relationship with CIO and/or decision makers in existing clients.

Develop relationship and retention strategy for client

Provide expertise in building executive level relationships

Share Best Practices with their specialist team

Create strong and effective value propositions to engage CIO's and decision makers

Quota Achievement in retaining and growing Research product line(Prev), EP(Prev) to ensure retention and net revenue growth tied to renewals

Proficient in Account Planning and understanding of territory management

Inter-departmental resource utilization and coordination across Gartner Lines of Business

Renewal activities focused on client business initiatives

Development of integrated solutions based on contract offerings

Timely and organized reporting skills


We offer a highly competitive rewards and benefits package including Company benefits including full medical, dental, and vision starting day one, 401(k) with company match, tuition reimbursement, wellness rewards, 20 days of paid time-off, etc. Gartner is a high growth company which will provide the right candidate with a wealth of career development opportunities. All Gartner associates strive on being high performers, problem solvers, team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?

Equality statement:

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.

Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner’s career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at +1 203-964-0096 or by sending an email to

Job Requisition ID:53499

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