Planner, Conferences Resource & Travel Management

Description

The primary focus of this role is to support the Resource & Travel team processes and projects. This individual will manage the team inbox and will be responsible for responding to all emails and actioning resourcing / staffing changes and requests for stakeholders across the Conferences business. This person will be working in spreadsheets on a daily basis, including creating and updating formulas and creating reports to enable leaders to make informed decisions on resourcing / staffing for 40+ global conferences per year.

It is important for this individual to learn the role responsibilities of all functional teams. Partnering with their immediate team and key stakeholders across multiple teams, this self-starter should continually seek opportunities for improvement to help the Conferences organization evolve and scale effectively in a changing environment.  

What you will do:

• Manage the Conferences Resource & Travel inbox, responding to email inquiries within 24 hours.
• Establish necessary flows of communication to Resource & Travel team while maintaining an organized inbox.
• Action requested changes across all tools and consistently escalating to manager when necessary.
• Maintain a strong line of communication with stakeholders, ensuring all emails and actions have been processed, information has been shared with affected teams, and following up with stakeholders when necessary.
• Independently and confidently communicate with senior-level executives to request information required to update tools or meet deadlines.
• Support with management of Conference Allocation and Conference Delivery Support List tools, ensuring data & formula consistency and accuracy across all tools and reporting in Google Sheets and Excel.
• Partner with Logistics, Associate Registration, and Housing teams to communicate and expedite next steps for late changes / additions to conference resourcing.
• Create & maintain tools in Google Sheets and Excel to support the Corporate Events team, providing a consistent approach for internal events staffing.
• Assist in identifying resources to fill staffing gaps when required, leveraging data from availability survey.
• Manage weekly ongoing travel approval process, tracking newly proposed associates and provide analysis by division for approval by manager.
• Partner with Resource & Travel team to provide support during bi-annual travel review process.
• Prioritize, improve, and manage multiple tasks in a data-driven, high-performance environment.
• Ability to travel up to 20% of the time, domestically & if needed globally

What you will need:

• Bachelor’s degree required.
• 1-3 years’ experience in Travel Planning, Project Management, Conferences/Events or Consulting.
• Conference or event experience preferred.
• Exceptional oral and written communication skills; demonstrated ability to speak/write clearly and persuasively.
• Ability to think critically, quickly understanding how tools / information / teams are connected.
• Fully competent in Microsoft Office and Google, especially Excel and Google Sheets (ex. using v-lookups, pivot tables and formulas consistently).
• Exceptional collaboration skills with proven ability to build partnerships across lines of business.
• Ability to efficiently prioritize in a dynamic work environment.
• Consistent demonstration of integrity, collaboration, no-limits mindset, objectivity and delivery of results.
• Inquisitive, creative, and innovative with exceptional problem-solving skills and very strong attention to detail.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to  [email protected] .

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