Sr Specialist, Business Analytics
What makes Gartner Research & Advisory a GREAT fit for you? When you join the world’s leading Research & Advisory company, you’ll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration, you’ll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication— and rewards it with opportunity. If you’re always looking for what’s next in business and technology, Gartner is looking for you.
The Research Business Analytics (RBA) team is part of the Research & Advisory Strategy and Operations (RASO) organization. The team is responsible for fact-based decision making by providing data, insights, and analytic tools to continuously improve our business – operationally and strategically. Expert interactions are at the core of Gartner’s business.
Major Responsibilities/ Accountabilities
The Senior Specialist, RBA will play a key role in defining, creating, and delivering powerful interactions data & analytics for a substantial part of our business including providing support to the critical sales enablement programs for global R&A. The role will partner closely with the sales enablement leadership team to provide data and insights to drive operational improvements.
Impact of Role: Expected Results
Drive analytic solutions to provide data and business analysis in support of the R&A community’s decision making in areas such as resource utilization, topic coverage, client demand, dashboard metrics, etc.
Partner with internal client organizations (e.g. parts of our research leadership team) to understand their business and provide data, reporting and actionable insights to support their success. Continuously and collaboratively prioritize efforts against areas of highest business impact.
Domain expertise and thought leadership: Become a deep subject-matter expert on Gartner’s analytic tools, reports & data infrastructure. Continuously push towards the bleeding edge of technology adoption and thought leadership. Assisting in the interpretation and application of findings.
Collaborate with the BI technical teams to develop standard data tracking and reporting for the R&A organization and ensure data quality, integrity, and consistency.
Continuous improvement: Take initiative to identify and roll out improvement initiatives related both to RBA deliverables (e.g. new, innovative data sources, analytic insights, tools) as well as operational process improvement (e.g. improving RBA processes and communications).
Stakeholder management & communication: Build deep and lasting relationships with stakeholders across the R&A organization as well as other functional areas, including IT, Enterprise Analytics, Product Management, Finance and Human Resources.
RBA, RASO, Sales Enablement
Bachelor’s Degree required. Degree with a concentration in statistics, data science, operational research, engineering, or finance preferred.
3-4 years of business experience involving analysis of large volumes of data with strong hands-on experience with analytical tools.
Ability to gather, analyze, restructure, identify and articulate insights from qualitative and quantitative data.
Sales facing experience a plus.
Technical/ Professional Skills & Competencies
Demonstrated ability to quickly master advanced software tools.
Advanced Excel, SQL, BI tools (i.e. Power BI, Tableau, etc.) and databases (dimensional and relational, including data ingestion and transformation).
Working knowledge of data science tools such as Python/R a plus.
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