Logistics Expert - Supply Chain Research APAC
What makes Gartner Research & Advisory a GREAT fit for you? When you join the world’s leading Research & Advisory company, you’ll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration, you’ll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication— and rewards it with opportunity. If you’re always looking for what’s next in business and technology, Gartner is looking for you.
This APAC Director level role in our Logistics Research Practice advises end clients and vendors on the best practices on key initiatives such as logistics imperatives and trends, how to design the logistics organization for a digital age, how to assess capability and move up the maturity curve, how to measure logistics performance with a focus on cost and service improvements as well as best practices in outsourcing, 3PL selection and management.
The key activities performed include client advisory calls, conducting research and producing provocative written content, presenting at Gartner events and supporting sales teams by speaking with prospective clients to demonstrate Gartner subject-matter expertise. The role also requires collaboration with peers, partnering on research and writing and participation research communities developing thought leading insight.
What you’ll do:
Produce provoking, innovative, thought-leading, fact-based research that is impactful for our clients.
Develop broad coverage in logistics and support for the CSCO/VP/Director/Head role and senior direct reports responsible for logistics operations management and strategy design geared at advancing the maturing and capabilities of the organization and supplier network.
Drive new and topical research on logistics strategy, maturity, talent, organization design, network design, cost and risk management to name a few for all industries including but not limited to CPG, Life Sciences, Apparel and Footwear, High tech, Industrial, Chemical and Retail.
Responsible for conducting research and writing in-depth reports and shorter notes/blogs/posts that demonstrate a mastery of best practices and strategies to guide user decision-making in logistics strategy and execution. Proficiency in developing visual aids through graphics and converting written content to presentation materials is an important attribute for this role.
Conduct ongoing interaction with clients and prospects in senior logistics roles with advisory sessions, facilitated strategy development workshops and formal presentations.
Prepare and deliver high-value presentations and other materials at Gartner, industry and professional association conferences, and client briefings.
Support the Gartner sales team in driving new business through proof of capability discussions.
Lead the research process by identifying critical questions facing Gartner clients and crafting appropriate research methods using primary and secondary resources to address them. Provide in-depth analysis based on extensive client input and personal experience.
Drive client demand for your personal analysis and presentations. Develop a personal brand that showcases your area of expertise.
Provide high quality and timely research peer review. Provide mentorship and support team members.
Lead or participate in research community meetings to discuss research issues and collaborate effectively with peers to develop thought leading future orientated research and advice.
Develop credibility as an industry leader to represent Gartner research methodology and strategies.
What you’ll need to perform this job successfully:
The individual must be able to perform essential duties in a strategic, analytical and articulate manner. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Located in the APAC region preferably Australia, Singapore or Hong Kong due to client density in these locations, candidates should have a good understanding of the end-to-end value chain incorporating Plan, Source, Make, Deliver and Service with specific operational experience at a senior level in logistics operations management. Candidates with an operations background in third party logistics services will also be considered.
A minimum of 10 or more years of experience in Supply Chain, with demonstrated broad expertise in logistics operations.
Deep understanding of the end-to-end supply chain, and ability to link best practices, business strategies, goals & metrics to client’s business strategies.
Ability to interact at all levels of an organization on logistics, supply chain and business issues.
Ability to represent and defend analysis in client interactions.
Excellent writing and presentation skills. Written work must be concise and persuasive.
Strong communication and interpersonal skills.
Demonstrate excellent analytical skills; applying conceptual models, recognizing patterns and drawing and defending conclusions. Strong business and financial acumen as well as analytical skills are required for this position.
The candidate must be a strategic and critical thinker, able to efficiently multitask, and to deliver high quality actionable advice on time through a variety of media. The candidate must demonstrate a self-motivated work ethic but also be collaborative within geographically diverse team environment.
Experience with the best practices and issues facing end users (“clients”). Demonstrate a curiosity for new ideas and best practices in supply chain and logistics operations.
Articulate and succinct communication skills; ability to explain complex ideas effectively and presenting to large groups in workshops and conferences desired.
Strong project planning and management skills with a strong team-working ethos.
Exceptional influencing and leadership skills.
International travel required – approximately 20% (will evolve post COVID as we re-balance on-site vs remote client engagement).
Bachelor’s degree. MBA preferred.
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