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Events Coordinator (12 month Fixed Term Contract)

North Sydney, Australia
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Job Description:


What makes Gartner Conferences a GREAT fit for you? When you join Gartner, you'll be a part of a team that serves more than 75,000 business and technology leaders at 75+ global conferences each year. You’ll work with curious, motivated people, have unlimited growth opportunities, and learn about the latest in technology and business. Our Conferences team is growing in double digits and is positioned to exceed that growth in 2019 and beyond. If you enjoy challenging yourself, connecting with people and pushing the limits of your career, Gartner is the place for you.

Role to support Director, Event Sales Operations, VP APAC Sponsorship Sales & APAC and India Event Sales Team

Provides operational support and analysis to the Event Sales team. Responsibilities include, but are not limited to, reviewing contracts, tracking key metrics, data analysis, new hire on-boarding, and process improvement.

  • Business reporting
    • Understands team initiatives in order to provide key analysis to VP, Event Sales Operations and identify sales trends.
    • Provides forecast and pipeline analysis and trending.
    • Accurately tracks key metrics (i.e. ESM, gateway, OPI bookings, renewals, team slides & communications).
    • Analyzes data to identify sales trends or processes and make recommendations to improve AE productivity or increase efficiency in processes.
    • Maintain current and accurate pricing and inventory in ESM.
    • Maintain monthly goaling charts
    • Accurately tracks on-site renewals at events
    • Create contracts globally pre-event
  • Operational
    • Defines and communicates sales processes, operational updates, best practices within region.
    • Partners with lines of business to help drive education and productivity.
    • Manages month- and quarter-end processes, ensuring all business is transacted and accurate.
    • Assists in the new hire on-boarding process, reviews sales order booking process and Events Manager tool and Client Connect requirements.
    • Has a comprehensive understanding of Client Connect, Events Manager Tool and reporting, providing metric trending and adoption.
    • Manages the MEA client list and ensures the team knows when new MEAs are required. Works with Legal to improve process.
    • Prepares contracts & shipments for all events, creates priority renewal list and provides on-site support; working with hotel & operations team to ensure the sales area is set up and works closely with sponsor marketing to assist with VIP Day
    • Provide weekly attendee lists to team
    • Supports VP, APAC sponsorship sales with scheduling meeting, managing his calendar & expense and booking travel
  • Identify and produce vehicle to communicate sales metrics and new processes to the team
  • Meeting  deadlines with output that has been thoughtfully put together with attention to detail
  • Demonstrate an intimate knowledge of Client Connect and ESM and help to ensure adoption at all levels
  • Works with minimal supervision and demonstrates good decision making skills, prioritizing and providing proactive and professional support to management
  • Willingness to take on additional tasks and projects
  • Maintain confidentiality especially when working with sensitive information (ie quotas, performance, etc)
  • Works closely with Sales Leadership Team and other lines of business including but not limited to Sponsor Operations, Event Production, Legal, CFS, Marketing
  • Bachelor’s Degree or equivalent 4-year university degree.
  • 4+ years business experience, preferably in Sales Support / Coordinator position
  • Comprehensive knowledge of Gartner’s internal systems and reporting.
  • Strong Excel & PowerPoint skills.
  • Experience and aptitude to work in databases.

Job Requisition ID:37815

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