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Account Manager, LE, GBS

London, United Kingdom

Job Description:

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 

Interested in learning more, view and register for any of our upcoming recruiting events here!

Gartner is the leading global insight and advisory company. We are seeking passionate sales professionals who thrive in a collaborative culture. We promote organic growth and develop people from within our organisation, however with the recent acquisition by Gartner we are investing heavily in our salesforce.

If you want to build something unique and work alongside some of the greatest, most talented sales professionals in the industry, then we want to hear from you. We embody a diverse team of sales professionals with the champion mind-set. We create a culture that will enable you to reach your full potential and learn from the best.

We partner with C-suite executives to provide best practice research and advisory services which can enable them to make business critical initiatives. 

Gartner for Legal & Compliance Leaders helps General Counsel build a Legal function for the future by uncovering best-practice approaches to solve mission-critical priorities using case studies, tools, diagnostics, and training. We enable legal and compliance executives to find new sources of efficiency in service delivery, manage talent, and strengthen the function’s business influence. It’s an exciting time to be at Gartner. We’re gearing up for growth and looking for high performing sales professionals who would like to play a role in helping us grow our Legal practice and its impact across the largest organizations in EMEA.

As the strategic Account Executive you are instrumental in managing a large existing client pool on our team and ensure they are getting the most out of their Gartner membership. You will be their key point of contact from our London HQ and to lean in to support them on their journey to reach mission critical priorities. We have a unique business model which allows us to partner closely with our members and directly impact their strategy and transform their designated business function. 

Strategic Account Executive Responsibilities:

  • Teach prospective and existing clients the benefits of Gartner products and services, detailing our business model and value proposition

  • Establish relationships with prospects and current members by demonstrating in-depth institutional knowledge, understanding their specific business needs, and presenting an appropriate mix of our products and research solutions during personal visits and phone calls

  • Customise account plans for member companies, outlining service delivery, revenue growth strategies, and potential additions for existing memberships

  • Use existing member relationships to contact new business prospects within the member organisation to maximise on cross sell opportunities

  • Pursue, negotiate, and close cross-sell opportunities,  guiding senior executives as they become Gartner members through a consultative sales approach

  • Work with our client advisory team and product partners to deliver specific solutions for member needs

  • Understand research content and product offerings and monitor industry trends

  • Identify appropriate tactics to encourage interest in a membership, including trial meetings, webinars, guest website access, etc.

Your Profile:

  • Track record of successful sales or account management experience, including holding commercial negotiations within a senior client base

  • Proven ability to handle revenue responsibility and meet monthly, quarterly, and annual financial goals

  • Skills in handling multiple commercial processes (new business sales and renewals), forecasting precisely, and creating solutions to get to a positive commercial outcome

  • Excellent time management skills and attention to detail

  • Deep understanding of business concepts for large national and international corporations

  • Strong ethic for fulfilling service requests and keen interest in forming relationships with executives

  • Willingness to conduct EMEA-wide travel as required.

Job Requisition ID:49703

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