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Vendor Relations Associate - Reviews (Gartner Digital Markets)

Irving, Texas
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Job Description:


What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 

Interested in learning more, view and register for any of our upcoming recruiting events here!

About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner. Our mission is to help small businesses make the right technology choices and find the tools they need to grow, optimize, and become more effective at what they do. The business is comprised of three top brands—Capterra, Software Advice, and GetApp. For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming. 

Job Brief:

We’re looking for a growth minded individual to help our vendors build their reputation and review base on Gartner’s Digital Markets. The ideal candidate has a background working in a fast-paced customer-facing environment, while maintaining the highest level of ethics and customer service. You are excited to find creative Gartner solutions to client’s challenges.  

What You Will Do:

  • Establish and grow our relationships with non-client software vendors across Gartner Digital Markets

  • Manage an assigned territory of non-client vendors and help them with their profile, review and reputation needs

  • Build awareness of and engagement with the Gartner’s Digital Markets many Vendor Services

  • Work closely with internal teams across Gartner Digital Markets to ensure vendor success

What You Will Need:

  • Bachelor's Degree or 2+ year of full-time work experience

  • Ability to work in a fast paced environment while conducting a high volume of vendor outreach

  • Excellent communication skills, executive presence, and a passion for customer service

  • The ability to thrive with frequent change including learning new offerings

  • A challenger mindset where you see adversity as an opportunity to help the vendor

  • Strong teamwork and collaboration. You are eager to help others grow in success alongside you

  • A growth mindset. You are coachable and thrive in an environment of constructive feedback

Who You Are:

  • Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen

  • Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development

  • Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually

Who We Are:

Fortune World’s Most Admired Companies 2016, 2017, 2018, 2019 & 2020

Forbes America’s Best Employers 2018, 2019; Best Management Consulting Firms 2017, 2018, 2019

Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019 & 2020

What We Offer:

  • Limitless growth and learning opportunities

  • Extensive medical, dental, and vision insurance

  • 20+ PTO days plus holidays and floating holidays in your first year

  • 401k with corporate match, Employee Stock Purchase Plan

  • Tuition reimbursement, charity match, and wellness and fitness allowance programs

  • A collaborative and positive culture – Your team will be as smart and driven as you

  • A chance to make an impact – Your work will contribute directly to our strategy

  • An inclusive and diverse company culture – We work with and celebrate talented employees from every walk of life and offer Employee Resource Groups (Women, Mosaic, Pride, Veterans) to learn from each other’s different backgrounds

Gartner is committed to diversity, inclusion and engagement across all aspects of our business. We foster an environment of exceptional professional development to ensure each of us can reach our full potential. This includes embracing diversity and actively removing barriers to support inclusion, engagement and growth at Gartner.

#DigitalMarkets

Job Requisition ID:51642

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