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Senior Manager, Exhibit Product & Operations

Irving, Texas

Job Description:

What makes Gartner Conferences a GREAT fit for you? When you join Gartner, you'll be a part of a team that serves more than 75,000 business and technology leaders at 75+ global conferences each year. You’ll work with curious, motivated people, have unlimited growth opportunities, and learn about the latest in technology and business. Our Conferences team is growing in double digits and is positioned to exceed that growth in 2019 and beyond. If you enjoy challenging yourself, connecting with people and pushing the limits of your career, Gartner is the place for you.

We are seeking an experienced event professional with strong project management skills and a passion for flawless sponsorship and exhibit delivery.Responsible for the product strategy, inventory management and operational delivery of all exhibit and sponsorship products at Gartner’s conferences that target executive-level attendees from Marketing, Sales, Finance and HR.

Primary Responsibilities:

  • Lead operational delivery of all exhibitor elements across multiple B2B conferences including project management, floor plan management, financial management (forecasting, budgeting and reconciliation), staff planning and production scheduling.
  • Develop, maintain and improve exhibit floor plans to maximize exhibitor and attendee engagement.
  • Manage event budgets with direct responsibility for all costs associated with exhibitor fulfillment and delivery; produce accurate monthly forecasts and manage costs effectively.
  • Attend events as the onsite lead for exhibit delivery including managing vendors, event staff and supporting exhibitor clients.
  • Develop and maintain exhibit inventory as it relates to the tradeshow floor, speaking sessions and other marketing opportunities.
  • Analyze data to determine best course of action on various event elements.
  • Manage and maintain online portal that holds all logistical information and details for exhibitors ensuring best possible experience for clients.
  • Effectively lead and inspire a rapidly expanding and diverse team in the region, with a focus on continuous feedback and coaching.
  • Anticipate and react to client requests with a service focus that delivers exceedingly high value to drive exhibitor retention.
  • Liaise with key event partners and team members (internal and external) to ensure successful event execution; build and maintain good relationships by establishing trust and a working partnership.

Expected Results:

  • Achieve operational excellence and process efficiencies across all aspects of the event delivery.
  • Develop a comprehensive understanding of Gartner’s event business including the value proposition of each event for attendees and exhibitors and the value proposition of each exhibitor product.
  • Standardized operational processes, project management and best practices both in the planning and onsite execution stages of event production and delivery.
  • Develop an innovative and creative approach to all aspects of the role – team management, engagement strategy and operational execution.


  • Bachelor’s Degree or higher
  • 8+ Years Event Management, Experiential Marketing, Event Marketing and/or Tradeshow Management
  • Proven management of teams and talent development
  • Proven event operational skills including production schedules, budget management and event staffing
  • Project management experience on detailed programs with multiple variables and dependencies
  • Proven experience in managing agency and vendor partners
  • Effective people management skills and leadership with a passion for a collaborative work environment
  • Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners
  • Creative, innovative and strategic thinker with a strong attention to detail
  • Strong financial management skills
  • Motivated team player with desire to learn and grow
  • Excellent written/oral communication and presentations skills
  • Effective problem solving, time management and organization skills
  • Demonstrated ability to adapt, implement and manage change and strive for continuous improvement
  • Ability to thrive in high pressure situations

Job Requisition ID:44173

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