The IT Project Manager leads multiple complex IT projects and is accountable for the quality of the results, benefits realization, end user satisfaction and timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. All Infrastructure and Operations Program Team members have a responsibility to maintain the IO PM Team standards throughout the project lifecycle.
What You’ll Do
Responsible for the oversight and management of the Infrastructure & Operations Portfolio in support of the Gartner Strategy, Architecture and Technology function and is accountable for fostering an environment of collaboration and high impact results.
Work closely with the Technology Leadership team to help define a strategy and associated roadmap to evolve our technology services and platforms.
Manage activities associated with complex IT projects of varying types and sizes, applying project management principles and techniques to ensure timely and quality delivery of projects.
Collaborate / communicate across related areas of Gartner IT and other business units to ensure alignment and leverage shared capabilities.
Analyze and rationalize requirements to determine agreed, achievable project objectives that align to organizational goals and strategies.
Identify skills required to support project activities; work with the appropriate managers to identify resources with appropriate skills for project activities; and co-ordinate project resources including staff and contractors (onshore and offshore) within a matrix environment. Drive estimates for all components of the projects.
Review, rationalize and integrate multiple work streams of projects into a structured, cohesive project plan.
Evaluate dependencies and leverage expertise to develop and present options and recommendations for implementation strategies/action plans across multiple projects.
Effectively communicate and maintain relationships with project team participants and project’s business stakeholders.
Identify issues/problems that have impact beyond project; resolve issues working with teams across projects.
Serve as a liaison between technical and non-technical departments, communicate with other functions, developers, product managers and technical support specialists on product issues. Proactively propose process-improvement and best practice initiatives and implements them, when approved.
Partner with Communications team to execute end user change management efforts.
Excellent written, verbal, and interpersonal communication skills
Goal-oriented and strong team player with the ability to manage others through influence, teamwork and relationship building skills
Proven ability to manage geographically dispersed teams and to collaborate across all levels and functions throughout the organization
Ability to work in a fast paced-environment with tight deadlines and multiple project deliverables
Quick study with the ability to learn and operate effectively in new environments
Critical thinking with excellent judgment and initiative
Proficiency with Microsoft Excel, Word, Project, and Visio
Proficiency with Google Drive, WebEx and Skype/MS Teams
Experience with JIRA and Confluence a plus
Demonstrated project management experience including management of multiple IT projects that were delivered on time and within budget.
1-3 years experience in a relevant IT role that required project management skills BA/BS in Computer Science or similarly related field. MBA or other related advanced degree desirable.
Demonstrated experience in management of technology resources in a dynamic, growth environment
Demonstrated leadership skills (especially communications, collaboration, people management & influencing skills).
Proven track record of managing project teams that include both IT staff members and business leaders.
Scrum Master certification and training in Agile methodologies, a plus.
Job Requisition ID:34246
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