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Product Manager

Irving, Texas

Job Description:

What makes Gartner HR a GREAT fit for you? When you join Gartner, you’ll join a fast-paced, dynamic team. We’re a people business. From talent acquisition and management to compensation, benefits, analytics and operations, finding and keeping the right people is the core of our strategy for success. You’ll work alongside smart, creative, motivated colleagues and have unlimited opportunities to develop in your career. If you love working with people and making the connection between great talent and company success, we want to connect with you.

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Sales, Strategy & Operations is a division within Gartner which encompasses Sales Technology and other core functions to supporting Gartner’s sales teams. This role will partner with business leaders across the company to support three Sales forces comprised of more than 5,000 associates. Gartner Sales now sells to every major function across the enterprise. Sales Technologyis a fast-growing team on the forefront of innovation helping Sales Associates to grasp their intergalactic market opportunity.

Role Purpose:

This a critical role in our ongoing transformation of the Sales force delivering ~$4B annual revenue growing at double digits.  We are seeking a product manager with a track record of leading ideation, design and delivery, and ongoing management of innovative technology tools and reports.  If you are excited about delivering impact in within a fast-moving environment - this is the role for you.

Responsibilities of the role:

  • Software product manager on the Sales Technology and Reporting team that defines, delivers and supports the tools and reports for 5k+ global sales associates

  • Own the design and delivery, continuous ideation and day-to-day management of products within the Sales Technology and Reporting portfolio – all products enable the successful execution of Gartner sales programs at scale

  • Support leaders on the development and delivery of the Sales Technology and Reporting roadmap

  • Responsible for the required organizational change to ensure products are impactful at scale including change programs, communications and trainings

  • Manage and influence stakeholders across Sales, Sales Ops, BUs and IT

  • Own business requirement gathering, definition and prioritization and work closely with IT to define product delivery plans including resolution of day-to-day risks and issues that are obstacles to delivery

Role Requirements:

  • 3-5 years’ experience with mix across business operations, technology or analytics; ideally 2+ years of consulting experience

  • Minimum of 2-3 years supporting business processes and reporting on an industry-leading CRM platform (e.g. Salesforce,com, Microsoft Dynamics 365, etc.)

  • Strong project and program management skills; demonstrated track record leading cross-functional initiatives

  • Subject matter expert on enterprise information system including an awareness of data models / data structures / data warehouses

  • Strong knowledge of Agile principles and process; experience driving requirements and delivery with SCRUM teams

  • Excellent analytical and problem-solving skills when determining how to best solve sales challenges

  • Able to solve complex problems and successfully manage ambiguity and unexpected change

  • Experience using industry leading analytic platform (e.g. Tableau, PowerBI, etc.) to design and deliver impactful business insights (ideally for Sales) at scale is a plus

  • Strong written and verbal communication skills

  • Mix of consulting and industry experience highly desirable 

  • Willingness to travel up to 25%

  • Recommend BS in Computer Science or Computer Engineering; MBA is a plus

Job Requisition ID:50512

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