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Conference Planner, Communications and Concierge

Irving, Texas
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Job Description:


What makes Gartner Conferences a GREAT fit for you? When you join Gartner, you'll be a part of a team that serves more than 75,000 business and technology leaders at 75+ global conferences each year. You’ll work with curious, motivated people, have unlimited growth opportunities, and learn about the latest in technology and business. Our Conferences team is growing in double digits and is positioned to exceed that growth in 2019 and beyond. If you enjoy challenging yourself, connecting with people and pushing the limits of your career, Gartner is the place for you.

We are seeking a highly professional, dedicated and motivated individual to join the Gartner Conferences Attendee Engagement team as a Communications Planner to support the Attendee Communications and Conference Concierge teams.

The core responsibilities of the Communications Planner are as follows:

  • Support the Attendee Communications team with campaign management
    • Support the creation and production of pre and post conference communications to registered attendees of Gartner conferences
    • Maintain content on web-based portal

  • Support the Conference Concierge team by supporting attendee and exhibitor experience and retention at Gartner Conferences
    • Help attendees plan their conference through recommending sessions, scheduling meetings and building agendas
    • Connect attendees with relevant exhibitors through facilitated meetings
    • Assist attendees onsite during the conference
  • Support Attendee Engagement team with data management and ad hoc initiatives
    • Analyze campaign trends on a continual basis
    • Maintain data on dashboards to track performance
    • Assist with special initiatives and programs at Gartner conferences

Additional responsibilities of the Conference Planner are as follows:

  • Interacts in a highly professional manner, internally and externally
  • Participates in team meetings
  • Works autonomously to manage projects and maintain communication with all stakeholders involved
  • Proven ability to analyze data and project coordination experience
  • Potential to travel to Gartner Conferences to support the Attendee Communications and Concierge teams onsite (approximately 4 to 6 conferences per year)

Job Requirements:

  • Bachelor’s degree or equivalent; marketing, communications, or events concentrations preferred
  • Customer service experience
  • Events experience a plus
  • Must be able to work in a fast paced environment managing multiple priorities simultaneously
  • Work with team members across time zones
  • Excellent communications skills (written and oral)
  • Highly organized with excellent time management skills
  • Must be proficient in Microsoft Word, Outlook, PowerPoint and Excel

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Job Requisition ID:38674

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