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Sugar CRM Developer

Gurgaon, India
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Job Description:


What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 

Interested in learning more, view and register for any of our upcoming recruiting events here!

Software Engineer

What makes Gartner Digital Markets a GREAT fit for you?

Gartner Digital Markets is a business unit within Gartner.  Our mission is to help small businesses make the right technology decisions and find the tools they need to grow, optimize, and become more effective at what they do.  The business is comprised of three leading brands—Capterra, Software Advice, and GetApp.  For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming. 

About this role:

Gartner Digital Markets is looking for a passionate Software Developer for our CRM team located in Gurugram, India.

In this key technical role, you are responsible for developing and maintaining CRM applications using SugarCRM and its integrations to other business systems. You will be a part of the SCRUM team along with a product owner, scrum master and other developers collaborating with other teams, devops and business stakeholders.

What you’ll do: 

  • Design, implement, test and maintain our CRM platform using SugarCRM and setup integrations to various systems
  • Create unit, integration and end to end test automation for QA functions
  • Create and maintain software documentation
  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities
  • Implement Proof of Concepts for testing business ideas
  • Responsible for implementation effort estimation
  • Recommend ways to improve reliability, maintenance, efficiency, and quality
  • Follow SCRUM Agile Development methodology

What you’ll need:

  • Bachelor's Degree in Computer Science
  • Must have 3+ years of work experience.
  • SugarCRM experience
  • Experienced with PHP, Javascript and JS frameworks such as Backbone.js, SideCar Framework & Jquery.
  • Proven working experience in SQL and relational database systems using MySQL
  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse integration technologies.
  • Experience integrating applications involving CRM, middleware, marketing automation, product catalog, etc.
  • Experience with various development tools such as Jira, Git, Bit Bucket, Jenkins CI, PHPUnit, Selenium, NightwatchJS etc.
  • Strong presentation and communication skills

Who you are:

  • Motivated, high-potential performer, with demonstrated ability to influence and lead.
  • Strong communicator with excellent interpersonal skills.
  • Able to solve complex problems and successfully manage ambiguity and unexpected change.
  • Teachable and embracing of best practices and feedback as a means of continuous improvement.
  • Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges.

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

  •  Limitless growth and learning opportunities.
  •  A collaborative and positive culture — Your team will be as smart and driven as you.
  •  Outstanding compensation — Plus competitive benefits and generous time off.
  • A chance to make an impact — Your work will contribute directly to our strategy.

About Gartner:

Gartner is the world’s leading research and advisory company, offering information, advice and tools for business leaders. We provide objective and invaluable insights to our C-level executive clients, where we guide them to achieve the mission-critical priorities of their organization. We’ve grown exponentially since our founding in 1979 and now employ over 17,000 associates globally and support 12,000 clients in more than 100 countries. Visit gartner.com to learn more.

Our awards and accolades:

  • Fortune World’s Most Admired Companies 2016, 2017, 2018, 2019 & 2020
  • Forbes America’s Best Employers 2018, 2019; Best Management Consulting Firms 2017, 2018, 2019
  • Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019 & 2020

Diversity, inclusion and engagement at Gartner:

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law.  Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.

Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner’s career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at +1203-964-0096 or by sending an email to Applicant.Assistance@gartner.com

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Job Requisition ID:45248

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