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Sr Account Manager, Strategic Accounts

Fort Myers, Florida
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Job Description:


What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 

Interested in learning more, view and register for any of our upcoming recruiting events here!

About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner.  Our mission is to help small businesses make the right technology decisions and find the tools they need to grow, optimize, and become more effective at what they do.  The business is comprised of three leading brands—Capterra, Software Advice, and GetApp.  For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming.

Job Brief:

As an experienced sales professional, you’ll partner with existing Gartner Digital Markets clients to address their most critical priorities.  By becoming a true partner to your clients, you’ll identify opportunities for account retention and growth.  As a member of Strategic Account team, you will spend your day growing our largest and savviest software clients to help them get the most out of their Pay-per-click (PPC), Pay-per-lead (PPL) campaigns and investment in Data Insights solutions.

What You Will do:

  • Help your customers (large software companies) meet and exceed their goals for driving sales from programs with Gartner Digital Markets in order to maximize retention.

  • Utilize black-belt discovery skills to understand business objectives, mission-critical priorities and build trust-based value-added relationships

  • Identify additional programs and offerings across Gartner Digital Markets that will help your clients achieve their Mission-Critical Priorities and grow their business.

  • Build and manage a strong pipeline of qualified opportunities within your client-base

  • You'll stay up to date with the latest online marketing and lead generation best practices to help your clients improve their marketing efforts through proactive, consultative engagement

  • You’ll lead occasional training and/or best practice workshops for your Client Success teammates and lead by example to continuously improve our internal processes.

What You Will Need:

  • Bachelor's degree is required

  • 3-5 years of consultative, B2B sales experience

  • Proven, consistent success in your current and prior roles

  • Experience with online marketing and technology

  • Able to solve complex problems and successfully manage ambiguity and unexpected change

  • Be teachable and open to best practices and feedback as a means of continuous improvement.

  • Be consistent at delivering results through perseverance, humility, and a positive outlook in the face of challenges.

  • Comfortable challenging clients and building trust-based, value-added relationships

  • Proven experience building excellent client relationships

Who We Are:

  • Action-Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen. 

  • Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development.

  • Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually.

What We Offer:

  • Limitless growth and learning opportunities.

  • A collaborative and positive culture — Your team will be as smart and driven as you

  • Outstanding compensation — Plus competitive benefits and generous time off

  • A chance to make an impact — Your work will contribute directly to our strategy

#Digitalmarkets

Job Requisition ID:53789

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