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Sr. Director, Enterprise Management and Monitoring, Gartner Research

Remote - United Kingdom

Job Description:

What makes Gartner Research & Advisory a GREAT fit for you? When you join Gartner, you’ll be part of a leading-edge team that values expert insights, bold ideas and intellectual courage. You’ll deliver must-have research through compelling client interactions, and contribute to our double-digit growth by providing clients the unbiased insight and advice they need to make the right decisions every day. Through constant learning, discovery and collaboration, you’ll help clients deliver on their mission-critical priorities, grow your career and increase your industry impact. We value hard workers — and reward you with unlimited opportunity. If you’re looking to explore what’s next in technology and business, Gartner is looking for you.

The successful candidate is an expert in Enterprise Monitoring and Management.  The candidate will focus on written and customer-facing deliverables aimed at the technical staff who face the challenges of monitoring traditional and cloud-based resources.

Key areas of focus include infrastructure monitoring methodologies and processes, approaches and tools with experience in discovery, event management, logging and alerts.  The candidate ideally has experience in  tools such as Microsoft Systems Center, VMware vCenter, DataDog, Splunk, New Relic, SolarWinds, Dynatrace, AppDynamic, HP OpenView, or cloud monitoring tool experience with AWS, Azure, Google and other Cloud IaaS platforms.

The candidate will focus on written and customer-facing deliverables aimed at the technical staff who face the challenges of monitoring traditional and cloud-based resources.

Day-to-Day Job Functions

  • Collaboratively write and publish analysis and positions at a regular cadence through evidence based research
  • Create compelling research on Infrastructure Monitoring, aimed at technical audience
  • Provide professional representation of Gartner’s brand, research, insights, and analysis to technical teams in Gartner’s client base
  • Provide insights to clients through phone inquiries and through face to face interactions
  • Apply personal experience and technical expertise to an array of clients, situations and industries
  • Communicate complex concepts concisely and with authority
  • Work with Gartner Sales executives to attract, engage and retain Gartner customers.
  • Balance written research deliverables; telephone and email client contacts, conferences, webinars and travel requests
  • Proactively contribute to thought leadership and research communities

Job Requirements

  • Experience with engineering monitoring solutions operations and policies to drive proactive alerts and notification.
  • Ability to define how operational teams automate proactive actions to proactively solve problems through automation
  • Experience working with technical architecture and implementation teams
  • Must be comfortable with the idea of writing 4-6 documents/year of 20-30 pages
  • Robust public speaking, presentation creation and delivery – cogently leading executive level engagements in high profile enterprises

Job Requisition ID:30189

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