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Senior Conference Planner- Content Team

Egham, United Kingdom
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Job Description:


What makes Gartner Conferences a GREAT fit for you? When you join Gartner, you'll be a part of a team that serves more than 75,000 business and technology leaders at 75+ global conferences each year. You’ll work with curious, motivated people, have unlimited growth opportunities, and learn about the latest in technology and business. Our Conferences team is growing in double digits and is positioned to exceed that growth in 2019 and beyond. If you enjoy challenging yourself, connecting with people and pushing the limits of your career, Gartner is the place for you.

Senior Conference Planner- Content Team

Primary Responsibilities

  • Manage the event content experience for the business portfolio events
  • Work closely with program management and conference management in developing a client-focused agenda
  • Copy-edit event sessions and create compelling web descriptions
  • Measure content results across the business in order to ensure client feedback is the highest priority in enhancements
  • Collect feedback from attendees on how best to improve online agenda tool
  • Track enhancements of conference navigator tool, and work with technical team on improvements and testing
  • Work with program management team and external speaker planner on external speaker options for the events, work with the external speaker planner to manage the speaker’s experience and track their expenses
  • Track and manage printed materials
  • Work with the logistics team on capacity planning and room placement
  • Evaluate new trends and processes within the business
  • Respond to client questions and problems
  • Adhere to expense management practices

Expected Results

  • Flawless client experience
  • Flawless execution with high client satisfaction scores and strong client retention
  • Build and maintain excellent working relationships
  • Achievement of financial objectives
  • Engagement and effective management of suppliers
  • Exceptional operational efficiency

Key Contacts

  • Program Management
  • Sponsorship Operations
  • Logistics teams
  • External Speakers teams
  • 3rd party suppliers

Education

  • Bachelors degree with focus on events and/or marketing preferred

Professional Experience

  • 2-3 years of business meeting planning experience
  • Budget management abilities
  • Project management experience

Key Competencies/ Knowledge, Skills & Abilities

  • Exceptional customer service skills.  Excellent communication skills, both written and verbal that will provide the ability to communicate effectively with clients at all levels.
  • Must be self-motivated, articulate, and creative and possess excellent verbal and written communications skills.  Copy editing experience preferred.
  • Effective at building relationships with internal and external clients.
  • Excellent organisational skills and an ability to work well under pressure and meet deadlines.  Effective collaboration with colleagues around the world. 
  • Ability to travel.                                   
  • Ability to multi-task and work in a  rapidly evolving environment
  • Understanding and appreciation of technology

Job Requisition ID:37869

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