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Vendor Services Specialist - Reviews

Austin, Texas

Job Description:

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 

Interested in learning more, view and register for any of our upcoming recruiting events here!

The primary location for this position is Austin/Irving, TX, Arlington, VA or Fort Myers, FL - United States

About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner. Our mission is to help small businesses make the right technology decisions and find the tools they need to grow, optimize, and become more effective at what they do. The business is comprised of three leading brands—Capterra, Software Advice, and GetApp. For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming. 

Job Brief:

We’re looking for a sales-minded individual to help our vendors generate and leverage reviews across Gartner’s Digital Markets. The ideal candidate has a background working in a fast-paced B2B client-facing environment, while maintaining the highest level of ethics and customer service. You would be excited to find creative review-based solutions to clients' challenges.

What You Will Do:

  • Build and grow relationships with the software vendors across Gartner Digital Markets.

  • Manage an assigned territory of software vendors (both paying and non paying). Success will be measured on your ability to increase overall reviews leading to revenue growth. 

  • Through a high volume of outreach, build awareness of and engagement with the Gartner Digital Markets review program and convert prospects into potential clients.

  • Work closely with multiple teams across Gartner Digital Markets offerings to ensure Vendor success

What You Will Need:

  • Bachelor's Degree and 2-3 years full-time work experience (client facing and/or sales experience preferred)

  • Recent experience in sales or a customer facing role that involved cold phone and email outreach 

  • Excellent communication skills and a high level of business acumen

  • The ability to effectively manage frequent change including but not limited to shifts in business targets and adaptation of new products and services. You will need a mindset that enables you to efficiently manage fast growth and to see adversity as a challenge in order to produce robust results. 

  • A record of success as a quick learner and team player. This is a growing team and collaboration is key. You’ll need to be effective at adopting new processes and tools as we grow. 

  • The ability to be successful as an independent worker. The team will be distributed across different offices. The ability to effectively and constructively communicate despite time zone and geographical distance.

Who We Are:

  • Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen.

  • Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development.

  • Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually.

What We Offer:

  • Limitless career development and learning opportunities.

  • A collaborative and positive culture — Your team will be as smart and driven as you.

  • Outstanding compensation — Plus competitive benefits and generous time off.

  • A chance to make an impact — Your work will contribute directly to our strategy.

Our awards and accolades:

  • FortuneWorld’s Most Admired Companies 2016, 2017, 2018, 2019, 2020 & 2021

  • Forbes America’s Best Employers 2018, 2019; Best Management Consulting Firms 2017, 2018, 2019

  • Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019, 2020 & 2021 

  • Careers & the disABLED Magazine Top 50 Employers 2021


Job Requisition ID:55914

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