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Sales Learning and Development Specialist

Austin, Texas

Job Description:

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 

Interested in learning more, view and register for any of our upcoming recruiting events here!

About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner.  Our mission is to help small businesses make the right technology decisions and find the tools they need to grow, optimize, and become more effective at what they do.  The business is comprised of three leading brands—Capterra, Software Advice, and GetApp.  For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming.

Job Brief:

We’re looking for a Sales Learning Development Program Specialist to join our global Sales Learning and Development (SL&D) team. The SL&D team is responsible for sales new hire onboarding, as well as development programs for tenured associates.  The SL&D Program Specialist will oversee the operations and logistics of our global sales learning program. The ideal candidate will have hands-on knowledge and experience in operations and program management, while being agile, accountable and results oriented..

What You Will do:

  • Directly support Gartner Digital Markets’ top priority of increasing revenue productivity through world class onboarding of sales new hires

  • Oversee logistics and operations of global sales program to ensure successful execution

  • Help standardize and maintain all training materials and resources

  • Manage all of the sales learning and development scheduling needs for both new hire and tenured associate training

  • Partner with HR partners to ensure clear and effective communication on new hire start dates and onboarding periods

  • Develop surveys and collect feedback for the SL&D team to help determine strengths and areas of opportunity within the program

  • Engineer trackers and surveys to measure new hire performance and progress, as well as report and present relevant data back to key stakeholders

  • Identify training tools, platforms, and new resources to improve program productivity and effectiveness

What You Will Need:

  • BA degree in IT, Business, Marketing, Instructional Design, Education Technology or similar

  • Experience in a sales environment

  • Strong communication and presentation skills

  • Excellent attention to detail and organization

  • Experience in writing effective instructional text, audio and video scripts

  • Experience/Understanding in visual design skills with ability to storyboard

  • Familiarity with Learning Management System (ideally Cornerstone) is preferred

  • Demonstrated ability to develop and manage programmatic execution on all project efforts

  • Ability to work on multiple projects at any given time whilst ensuring the successful delivery of the agreed training plan

  • Willing to accept full accountability across all projects assigned

  • Able to collaborate with stakeholders to ensure buy-in

  • Strong team player, willing to share ideas and information with peers and business leaders

  • Willingness to learn and develop visual design skills (Dreamweaver, Photoshop, Illustrator)

  • Growth Mindset – sees problems as opportunities

What We Offer:

  • Limitless growth and learning opportunities.

  • A collaborative and positive culture — Your team will be as smart and driven as you

  • Outstanding compensation — Plus competitive benefits and generous time off

  • A chance to make an impact — Your work will contribute directly to our strategy


Job Requisition ID:39870

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