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Catalog Specialist (Software Product Writer)

Austin, Texas
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Job Description:


What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 

Interested in learning more, view and register for any of our upcoming recruiting events here!

About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner. Our mission is to help small businesses make the right technology decisions and find the tools they need to grow, optimize, and become more effective at what they do.  The business is comprised of three leading brands—Capterra, Software Advice, and GetApp. For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming.

Job Brief:

We’re looking for a Product Catalog Specialist to support our growing Catalog team with ongoing creation, management, research, and updating product listing data.  If you enjoy creating short-form content, are skilled at teasing out valuable information from multiple sources, and are naturally adaptive to change which brings out your ‘best self’, you may be a good fit.  You’ll operate within a team spread out across multiple countries, learn how to define and classify products, improve and maintain catalog integrity, expand into new categories, and collaborate across many teams to consistently make our Catalog better.

What You Will do:

  • Write and edit product descriptions to provide copy that's clear, impartial, and useful to software buyers, in addition to liaising with client success, marketing, and sales teams across GDM regarding product mapping, new vendors, and handling of product information.

  • Conduct online research on product offerings; fact-check and validate product information submitted by software vendors.

  • Support all three GDM sites in keeping product profiles up-to-date and accurate, whilst ensuring that all product pages adhere to our guidelines and established best practices for publishing.

  • Work closely with colleagues and contractors across 4 time zones to provide constant feedback for continuous growth; and ensure guidelines, processes and data are shared efficiently across the three properties.

  • Collaborate on catalog maintenance projects.


What You Will Need:

  • Native level English.

  • Bachelor’s degree.

  • An understanding of the B2B software industry.

  • At least 2 years in a professional environment.

  • Strong Excel and/or Google Sheets skills.

  • Technical writing and research skills.

Who We Are:

  • Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen. 

  • Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development.

  • Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually.

What We Offer:

  • Limitless growth and learning opportunities.

  • A collaborative and positive culture — Your team will be as smart and driven as you.

  • Outstanding compensation — Plus competitive benefits and generous time off.

  • A chance to make an impact — Your work will contribute directly to our strategy.

#digitalmarkets

Job Requisition ID:54471

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