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UX Copywriter

Arlington, Virginia

Job Description:

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

Gartner Digital Markets is a business unit within Gartner.  Our mission is to help small businesses make the right technology decisions and find the tools they need to grow, optimize, and become more effective at what they do.  The business is comprised of three leading brands—Capterra, Software Advice, and GetApp. For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming. 

Job Brief:

Gartner’s Digital Markets business is looking for a UX Copywriter to join the UX branch of our design team. 

Our target users are small to medium sized businesses looking for software to address challenges in their business ventures. Our team is tasked with understanding our users in order to help them find the software they are looking for.  As we shift from primarily a discovery tool to a teaching tool, we want to make sure our copy is clear, concise, and is using the same language as our users. One of the challenges you will tackle is to absorb the outcomes of our user testing and create / improve copy for new and existing products. 

What you’ll do: 

  • You will be the owner of the copy and microcopy on the customer facing product and will have the opportunity to define the role of UX copy on the site

  • Propose A/B tests to improve clarity on the site

  • Balance stakeholder feedback, search engine optimization and user understanding of copy on the site

  • Collaborate with Product to help identify potentially confusing copy on the site that could be optimized

  • Collaborate with Branding and Content teams to keep copy in line with brand, but with a user focus


  • 1+ years in a copywriting role, with experience creating microcopy

  • Strong attention to detail—meticulous and accurate

  • A portfolio of writing samples, with specific examples that are live in production

  • Bachelor’s Degree

Who you are:

  • A collaborative partner - you’ll work with the UX, UI, Product, Content, and Brand teams

  • A great communicator - You're an expert written and verbal communicator, and you love working directly with teammates to implement your work

  • Organized and expeditious; always deadline aware - You take pride in planning well and delivering what you promise

  • User-focused - You are great at teasing out pain points and needs of the user and can identify and articulate how to communicate in the best way to our users

  • Most importantly, you're a lifelong learner - You’re full of curiosity and you are always trying to better yourself


Job Requisition ID:39253

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