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Research Director - Supply Chain

Arlington, Virginia

Job Description:

What makes Gartner Research & Advisory a GREAT fit for you? When you join Gartner, you’ll be part of a leading-edge team that values expert insights, bold ideas and intellectual courage. You’ll deliver must-have research through compelling client interactions, and contribute to our double-digit growth by providing clients the unbiased insight and advice they need to make the right decisions every day. Through constant learning, discovery and collaboration, you’ll help clients deliver on their mission-critical priorities, grow your career and increase your industry impact. We value hard workers — and reward you with unlimited opportunity. If you’re looking to explore what’s next in technology and business, Gartner is looking for you.

Research Directors work closely with C-level executives to identify and produce research that solve complex business challenges on a global scale. This includes directing the scope of the research, identifying and executing on product deliverables including diagnostics and webinars, and building new content ideas. You will need to work with agility to respond to executive needs as they are uncovered and evolve, as well as partner with commercial and other team members to drive to joint success.

The Research Director will manage research within Gartner Supply Chain, which is a subscription-based membership targeting Chief Supply Chain Officers and Enterprise Supply Chain Leaders (in Planning, Sourcing, Quality, Manufacturing, Logistics, etc.). The Research Director will uncover best-practice approaches to solve mission-critical priorities and build frameworks and tools to help clients understand and apply insights. This role will build tools, case studies, diagnostics, and training to help increase improve business outcomes, influence stakeholders’ perceptions and behaviors, and build innovative strategies based on cutting-edge insights.  

As the lead on this team, you will:

  • Engage executives from Fortune 500 companies to identify their most pressing challenges
  • Lead a Research team through a proprietary research process including hypothesis generation, primary and secondary research, and root cause analysis to identify best-in-class solutions in
  • Conduct surveys and phone interviews with executives, academics, and industry experts to discover best practices
  • Lead extensive secondary literature searches and elicit the highest quality insights for use in white papers, exclusive member webinars, and highly visible research studies
  • Present research findings to senior internal managers and member companies
  • Identify executive needs and develop research and products around them
  • Work across the firm to identify and take advantage of overlapping themes and projects
  • Develop and execute on product plan, including research topics, webinars, diagnostics, and other deliverables


  • 7+ years of work experience leading research initiatives
  • 7+ years of experience in analyzing quantitative and qualitative data to identify relevant findings
  • 7+ years of experience conducting primary and secondary research utilizing qualitative and quantitative data
  • Experience creating graphical representations of data
  • At least two years of experience managing projects
  • Experience in working with a team of researchers

Preferred Requirements:

  • Master's or PhD degrees
  • Knowledge/familiarity with supply chain or quality a plus

Job Requisition ID:36696

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  • Research & Advisory, Arlington, Virginia, United StatesRemove