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Product Specialist

Arlington, Virginia

Job Description:

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

Capterra is looking for a Product Specialist to join our growing product team. In this role, you will work with Product Managers, supporting initiatives to optimize and enhance Capterra’s product.

What You’ll Do:

  • Competitive analysis / peer site research.

  • Monitor and analyze end user screen recordings and heatmaps.

  • Monitor site for bugs and other blockers to a fantastic user experience.

  • Support larger product initiatives through research, organization, execution, and testing.


  • A Bachelor’s Degree.

  • Basic proficiency in Google Analytics and Excel.

  • Experience working in digital product development, strategy, analysis, or related, preferably in an e-commerce or B2B company.

  • Excellent written and oral communication, with strong comfort on the phone and speaking to groups.

  • Desire for continuous learning and growth in a fast-paced environment.

Who You Are:

  • Passionate about product and user experience.

  • Curious, and always learning.

  • Able to work in a fast-paced environment, delivering results on time.

  • Organized, with close attention to detail.

  • A collaborative worker and great communicator.

Job Requisition ID:27562

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